08 Oct Aggression management training in a Malaysian academic hospital: a Low-and-Middle Income setting cased-based model
Aggression management training in a Malaysian academic hospital: a Low-and-Middle Income setting cased-based model
Paper presentation244Choon Leng Eu, National University of Malaysia Medical Centre (UKMMC), Malaysia; (UKMMC), Malaysia
Mees ZaalSat 11:00 - 12:30
Violence and aggression in healthcare settings within and beyond psychiatric units are critical incidents that require proactive strategies. Early career aggression management training for all healthcare workers should start at the undergraduate level. Targeted training aims to equip healthcare workers in managing aggression and preventing violence. The National University of Malaysia Medical Centre (UKMMC) runs a training program for undergraduate medical students, postgraduate psychiatry trainees and mental health clinicians since 2015. The undergraduate training is a half day Team-based-learning (TBL) workshop, conducted 4 times per year. The postgraduate/mental health clinician workshop is a 2-day workshop conducted annually. The training is knowledge and skills-based. ‘De-escalation’ techniques are emphasised to reduce physical restraint. Main challenges include translation of training hours into effective clinical practice. Future goals for sustainable implementation of aggression management training in a resource-challenged setting include engagement of institutional stakeholders and formal evaluation of violence prevention and cost-effectiveness.