The aim of this study is to understand the perceptions of schools´ professionals and families from a high social vulnerability area in Brazil about violence against children and adolescents in the COVID-19 pandemic. Qualitative study, conducted in a Brazilian high social vulnerability area with 17 participants between September, 2020 and April, 2021. Data collection took place through semi-structured interviews and the data were thematically analyzed. Two final themes emerged: “Violence and Covid-19 times: a new enemy” and “(Non)accessibility”. Due to the specificities that occur more frequently in families, the life changes imposed by the pandemiccan lead to an increase in the number of cases and a greater difficulty identifying violence against this population and accessing services to protect them. The families and communities should be empowered and mental health practices for them must be improved to support the care of the child and youth population.