07 Oct Safety in Residential Youth Facilities: Experiences of the “Basic Training Program in Safety and Security”
Safety in Residential Youth Facilities: Experiences of the “Basic Training Program in Safety and Security”
Paper presentation6Ane Slaatto, Oslo Metropolitan University, Norway
Schadee ZaalFri 16:00 - 17:30
In residential youth facilities, staff concerns over aggression and conflict frequently affect both the quality of care and staff wellbeing. This study investigated 1) staff perceptions of safety where they work, and 2) staff experiences with the Basic Training Program in Safety and Security, to enhance prevention and management of aggression and conflict. We conducted three focus-group interviews at different public residential facilities with a total of 18 staff members who work with youth. Findings show that staff perceive enhanced safety as linked to predictability, stability, team coordination, education and training, organizational support, and trusting and supportive relationships. They also indicate that staff regard the training program as having improved their feelings of safety, enhancing awareness of conflict situations before, during and after they occur, and contributing to more systematic work processes and cooperative and coordinated teamwork. These findings have implications for all facilities providing care and treatment to youth.