Restrictive practices are often used in response to a breakdown in communication. Despite carers having unique insight into what their loved ones are attempting to express, closed service cultures mean they are often silenced. The aims of this project were to understand why carers’ involvement is important in the care of people with learning disabilities, what it means for them to be involved and how can their involvement lead to the reduction/prevention of restrictive practices. An online focus group was conducted with 25 carers of people with learning disabilities, exploring their direct involvement in reducing restrictive practices on their loved one. Findings showed that the vital role of carers in reducing restrictive practices is underrepresented and undervalued within systems of care. This in turn, raises critical questions around the quality of fully informed provision and support. Significantly, this project highlights that carers’ play a direct role in reducing restrictive practices.